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Apple promises fix for iOS 6.1 Exchange bug

Will deliver it in upcoming software update

By MARK JONES

Published: 14 February, 2013

READ MORE: US | Apple | Applications | iOS

A fix for a fairly significant bug which causes the battery to drain on iOS 6.1 devices when using Microsoft Exchange calendars has been promised by Apple this week. The bug is initiated when a user responds to an exception to a recurring event on their calendar. This results in an error which is said to cause increased network activity and battery drain.

"This extra network activity will be shown in the logs on Exchange Server and it may lead to the server blocking the iOS device. This can occur with iOS 6.1 and Microsoft Exchange 2010 SP1 or later, or Microsoft Exchange Online (Office365)" said Apple's official statement.


A work around is offered to anyone who has experienced, or may potentially encounter, the issue and that's to simply not to respond to the exception. The user may then disable then re-enable the exchange calendar which should sort the problem.

Apple has acknowledged the issue and is promising a fix with its next software update though has been slow in responding to it considering its caused so much hassle for many corporate IT departments. Some have even taken the measure of blocking devices from their Exchange servers. This is a move that was suggested by Microsoft after many departments found the excessive increase in traffic caused unacceptable levels of decrease in performance.

Unfortunately the Exchange bug isn't the only problem that was introduced with the latest version of iOS. People using their iPhone 4Ss on certain 3G networks in the UK and Austria have been experiencing connectivity problems resulting in their carriers encouraging them not to update to iOS 6.1. Apple has already released iOS 6.1.1 though, after just a five day beta, which fixes the issue.

While Apple responded relatively quickly to the connectivity bug it doesn't show any signs of doing the same with the Exhange issue and has not given any indication of when the update might arrive.

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